Contact

Branch Contact Information

See the Locations page for branch phone numbers, addresses, and hours of operation.

Other Contact Information

Lost or Stolen Debit Card:
Toll Free: 1-800-528-2273 or 314-542-7111 for International Callers
To receive your new debit card, visit any branch location

Lost or Stolen Credit Card:
Toll Free: 1-800-449-7728, dial zero for assistance

Live Chat

Live Chat Hours

Monday - Friday: 9:00am - 5:30pm
Saturday: 10:00am - 2:00pm

Message Form

Use the message form below for general inquiries. For security reasons, it shouldn't be used for sending specific account or personal details, like account numbers or passwords. If you need assistance with a specific account, please call us.

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Holiday Schedule

ISU Credit Union locations will be closed to observe the below holidays. During these times, anytime access is available by Online Banking, Mobile Banking, PAT and ATMs.

2020

New Year's Day - Wednesday, January 1
Martin Luther King, Jr. Day - Monday, January 20
President's Day - Monday, February 17
Memorial Day - Monday, May 25
Independence Day - Friday, July 3 & Saturday, July 4
Labor Day - Monday, September 7
Federal Day - Monday, October 12
Veterans Day - Wednesday, November 11
Thanksgiving Day - Thursday, November 26 and Friday, November 27
Christmas - Friday, December 25