A
New, Safer and more Secure NETELLER
To
comply with recent regulations and protect
you from identity theft, we have made some
changes to the way you Login to NETELLER.
These changes will involve two parts:
1.
First, we have eliminated using your Account
Number to login to NETELLER. Instead of
using your account number to login, you
will be asked to setup a new Login ID that
will take the place of your account number
each time you login. This new Login ID must
be between six (6) and nine (9) characters
and must contain at least two numbers or
special characters. (i.e. 1, 3, @, *, etc.).
Once you create this new Login ID you must
use it to access NETELLER in the future.
If you would like to change your Login ID,
you can do so on NETELLER the same way you
change your password. If you forget your
Login ID, contact one of our branches and
we will reset it for you. (NOTE:
This change will not affect your password.
However, you can also change your password
on NETELLER.)
2.
The second change is the implementation of "Challenge Questions." These questions
will help ensure your account information
is confidential. The first time you login
to your account, and after creating your
Login ID, you will see ten (10) questions
displayed on the screen. Those questions
are:
•
What city where you born in?
•
What is your mother's maiden name?
•
What is your favorite color?
•
What was your first pet's name?
•
What is your favorite food?
•
What is the name of a favorite school teacher?
•
What is the name of a favorite childhood
friend?
•
What is your favorite vacation place?
•
What is your grandmother's maiden name?
•
In what city was your grandfather born?
The
first time you login you will be required
to answer at least six (6) of these questions.
Then each time you login after that, you
will be asked to answer one (1) of those
questions, randomly selected. Only after
you correctly answer this question will
you be logged into NETELLER. You can change
your answers to these questions at anytime
on NETELLER. If you forget your answers
to these questions just call one of our
branches and we will reset them for you.
Your answers to these
questions do not have to be accurate, only
memorable. The system only remembers
the answers you give and asks you to give
the same answer to the question each time
it is asked. (NOTE:
Your answers to these questions are case
sensitive. So "pocatello" is not the same
as "POCATELLO.")
So
in summary, the first time you login you
will be required to complete these steps
before accessing your account:
•
Go to the NETELLER Login screen
•
Use your Account Number and current password
to login
•
Create a new Login ID (8-25 characters with
at least 2 numbers or special characters)
•
Answer at least 6 of the 10 challenge questions
After
you have completed this initial setup, each
time you login to NETELLER you will be required
to complete these steps before accessing
your account:
•
Go to the NETELLER Login screen
•
Use your new Login ID and current password
to login
•
Answer one of the challenge questions you
previously setup.
If
you have any additional questions or require
assistance with this
process please call one of
our branches.
Access
& Manage Your Accounts Online
NETELLER gives you complete control
over all your accounts 24/7 using any Internet-enabled
computer. View balances, transfer funds,
verify cleared checks, view statements,
and download account information ... all
with a few clicks of your mouse. See all
your finances on one screen. Manage your
money safely and securely any time, anywhere.
Manage your money better than ever before!
|
| |
| Apply
Online |
| To apply
for loans, e-statements, membership,
checking or money market accounts, or
direct deposit, simply visit our Online
Applications. |
| |
| Sign
Up for NETELLER |
Frequently Asked Questions |
Click
here to sign up
When you arrive at the page, click
the "NETELLER" button. Complete
the sign-up form and your application
will be reviewed and a password will
be sent to you promptly.
|
Features
- Available 24/7, Safe & Secure
- View Account Balances
- Perform Money Transactions
- View Account and Transaction History
- Transfer Funds Between Accounts
- Make Payments on Loans
- Download and Export Account Info into Quicken or Money
- See if Checks Have Cleared
|
- View and Print Cleared Check Images (Check Imaging)
- Make Withdrawals (a check mailed to your home)
- View monthly account statements online (E-Statements)
- View Tax Reporting information
- Apply online for checking, loans, direct deposit, and Money Market accounts
|
Requirements for Access
- An active ISU Credit Union share, checking, or loan
account
- An account number and password
- Computer with Internet access
- An Internet Explorer or Netscape browser with 128-bit security encryption
Browser
cookies must be enabled | Upgrade
Your Browser
Technical Support
If you have forgotten your password, please contact
the credit union.
Frequently
Asked Questions
If you are unable to log into NETELLER or experience problems, please contact
us. |
Equal
Housing Lender. 
