ARTT, ISU Federal Credit Union's Audio Response Telephone Teller, makes it easy for you to handle your money matters efficiently and conveniently without ever leaving your home or office.

ARRT is available 24 hours a day, seven days a week. Conduct all of your business transactions from the privacy and comfort of a touch-tone telephone.

With a simple telephone call to ARTT, you can:

Features

• Review account balances
• Verify checks that have cleared
• Obtain certificate information
• Order checks
• Withdraw funds
• Transfer funds between accounts
• Acquire loan information/loan calculations
• Make loan payments from shares or checking or from another account
• Receive timely credit union rates and news
• Obtain information for tax reporting

To access Phone Banking call 208-235-7101
ARTT will ask you for your full account number and your PIN (Personal Identification Number)
Your PIN is a unique four-digit number that you choose at the credit union. Come by or call us at (208) 235-7100 for assistance.

User Guide & Service Codes

Account Balances
Press "1" from the main menu

- Press "1" for share (savings) balances
- Press "2" for loan balances
- Press "3" for certificate balances
- Press "4" to list dividends earned
- Press "5" to list interest paid
- Press "6" for IRA deposits
- Press "*" to return to main menu

Money Transactions
Press "2" from the main menu

- Press "1" for transfers between the same account or to another account
- Press "2" for share withdrawals (a check will be mailed to you)
- Press "3" for loan payments to the same account or another account
- Press "4" for loan advances to the same account or another account
- Press "*" to return to main menu

Account History (current and previous month only)
Press "3" from the main menu

- Press "1" to see if a check has cleared
- Press "2" for share/checking history
- Press "3" for loan history
- Press "*" to return to main menu

Account Services
Press "4" from the main menu

- Press "1" to order checks
- Press "2" to check the status of a loan application
- Press "3" to change your PIN
- Press "*" to return to main menu

Other Services
Press "5" from the main menu

- Press "1" for office and drive-up hours
- Press "2" for credit union news
- Press "3" for loan rates
- Press "4" to make loan calculations
- Press "*" to return to main menu

To Access a Different Account
Press "9" from the main menu
Enter your account number followed by the "#" key, and then your PIN or Social Security Number.