Online Banking

  • Rating: 3.0 (5)

Convenient online banking tools designed to make it easy to get your banking done and get on with your day.

Check your accounts, make transfers, set up payments, and budget like a pro with useful planning tools. With ISU Credit Union, managing your accounts anytime, anywhere is easier and more secure than ever.

Complete the sign-up form and your application will be reviewed and a password will be sent to you promptly.

Online Banking Features & Benefits

  • Get up-to-minute balances on all your accounts
  • Verify when checks clear
  • Transfer funds and make payments 
  • View statements with eStatements
  • Pay bills with our FREE bill pay service
    • Available 24/7, Safe & Secure
    • Perform Money Transactions
    • View and Print Cleared Check Images (Check Imaging)
    • Make Withdrawals (a check mailed to your home)
    • View Tax Reporting information
    • Make Payments on Loans

    Requirements for Access

    • An active ISU Credit Union share, checking, or loan account
    • An account number and password

    • Computer with Internet access
    • Internet Explorer, Netscape, Safari, Firefox or other browser with 128-bit security encryption

    FAQs

    • Unable to access online banking Account Logon Page

      With recent security changes to our online banking, you are now required to upgrade your internet browser to a 128-bit encryption browser.  Please make sure you are using these latest browsers. If you need further assistance please contact the credit union. 

    • Forgotten Password

      If you have forgotten your password or your account is locked up from bad password attempts, please call the credit union at (208) 235-7100 and one of our friendly staff will reset it for you. Do not submit an online banking application (these are for new accounts only). For security reasons, after five incorrect password attempts online banking will automatically lock your account. 

    • New Login Process

      1. Your account number is now your login.  Do not use a hyphen in your account number.  

      2. The first time you login to the new online banking system, you will be required to use a temporary password. This temporary password will be the last four numbers of your Social Security Number. You can change this password after logging in the first time.

    • Logging out of online banking

      When exiting your online banking account, please use the "Log Out" button. The "Log Out" is a security feature that helps protect your account information from unauthorized users, especially when you are using public computer terminals. If you exit your account without using the "Log Out" feature, you may have to wait several minutes to re-enter your account. ISU Credit Union is dedicated to providing you with the highest possible security and protection regarding your account information.

    Technical Support

    If you have forgotten your password, are unable to log into Online Banking or experience problems, please contact the Credit Union or see Frequently Asked Questions

    Comments

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    Thanks For Your Patience Everyone!

    We are aware of the issues and appreciate the feedback. Please let us know if you are continuing to experience any online banking issues and we'll get them addressed asap. Thanks again for your membership and working with us during this transition.

    Posted By: ISUCU
    99 days 11 hrs 34 mins 12 secs ago
    Post a Reply Flag as inappropriate

    Merger

    I know things change and I know there are hiccups along the way. May I suggest that next time that it not be done at the first of the month when folks are trying to pay bills NOR done on a holiday weekend when folks need access to their money. Just a suggestion. Now once again I will go and try to login to my accounts. Thank you.
    Posted By: Andi Elliott
    99 days 18 hrs 9 mins 40 secs ago
    Post a Reply Flag as inappropriate

    website

    Cant get on the website to chefk accounts. Not really yappy with merger!
    Posted By: rick jensen
    100 days 14 hrs 33 mins 35 secs ago
    Post a Reply Flag as inappropriate

    logging in to online banking

    I'm not sure why everyone is having such a hard time logging into their accounts. There are a few little changes, but nothing hard to fix. I did as it asked and got right into my account to be able to balance my account & check my balance. I haven't used my new card yet, but my husband has used his all went through with no problems. I'm hoping it all continues to go through smoothly.
    Posted By: Theresa Suttey
    102 days 17 hrs 48 secs ago
    Post a Reply Flag as inappropriate

    They say change is good...thinking I need to make a change.

    I have tried to get into my account online several times and spent time on the live chat and still I cannot get into my account. I had been with Scenic Falls for several years and this just isn't the same. Don't have time to continually try to get this done.
    Posted By: Bridget Cervantes
    103 days 16 hrs 44 mins 5 secs ago
    Post a Reply Flag as inappropriate

    Cant log in

    Will not let me log in to check balances or pay billsy7s9
    Posted By: Gerald Christensen
    195 days 7 hrs 39 mins 20 secs ago
    Post a Reply Flag as inappropriate

     Give us a call!

    Please give us a call so we can help you resolve your issues - 208.235.7100
    Posted By: ISUCU
    194 days 19 hrs 22 mins 36 secs ago
    Flag as inappropriate

    need help

    inable to log on to anything on the computer. isu credit union, heartland bank, yohoo. what do I need to do.!!!B4Q
    Posted By: fred shepherd
    195 days 19 hrs 25 mins 42 secs ago
    Post a Reply Flag as inappropriate

     Give us a call

    Please give us a call so we can help you resolve your issues - 208.235.7100
    Posted By: ISUCU
    194 days 19 hrs 21 mins 50 secs ago
    Flag as inappropriate

    card wont work

    please help me meet a deadline online the online merchant doesnt recognise my card number
    Posted By: darin perry
    196 days 6 hrs 5 mins 17 secs ago
    Post a Reply Flag as inappropriate

     Give us a call!

    Please give us a call so we can help you resolve your issues - 208.235.7100
    Posted By: ISUCU
    194 days 15 hrs 21 mins 19 secs ago
    Flag as inappropriate

    can't access login to pay bills

    this is frustrating, because I am out of town and need access to pay my bills
    Posted By: sandra mitchell
    223 days 20 hrs 17 mins 30 secs ago
    Post a Reply Flag as inappropriate

     Bill Pay

    Hey Susan - we are sorry to hear you are experiencing issues. We will reach out to make sure you get taken care of. Thanks for your membership!
    Posted By: ISUCU
    216 days 19 hrs 21 mins 58 secs ago
    Flag as inappropriate